Remote Computer Support

Our services are priced with simplicity in mind. We charge a flat rate no matter how long the repair takes, so you know exactly how much you are paying up front, with no hidden costs or fees to pay afterwards. Remote Support eliminates the hassle of carting your computer to your local repair shop. Our certified technicians connect to your computer using 128-bit end-to-end data encrypted software to resolve your issues right in front of your eyes.

Our services are always guaranteed: If we can’t fix it, you don’t pay (see our Terms & Conditions for more details).

Choose between our Instant Repair option for £30, to resolve a specific problem or a Full Service for only £40.

remote support

Remote Support Services

Here are a few common problems we can fix remotely. Our remote desktop support is affordable and can be performed at a convenient time for you, allowing us to repair just some of the following issues;

Tick Rebooting, Crashing, Freezing or Slow Computers
Tick Blue Screens Of Death (BSOD) and Error Codes
Tick Browser Hijacks, Phishing Scams, Key Loggers and Pop Up Adverts
Tick Virus Removal, Trojans, Backdoor Infections, Spyware, Adware, Malware and Rootkit Infections
Tick Slow Computer or Startup Issues
Tick Windows Optimisation
Tick Error Messages
Tick Printer Problems
Tick Boot Problems
Tick Software Installation
Tick Email Problems
Tick Driver and Software Updates/Patches
Tick Removal of Unused Software/Files
Tick Virus and Antispyware Software Installation

How does it work?

  • Choose Package

    Choose between an Instant Repair or our Full Service

  • Download Software

    Download the secure remote desktop software to your desktop (Click here for PC or here for Mac)

  • Contact Us

    Contact us via telephone or email to arrange a remote support session. Our telephone number is 0800 772 0722

  • Assesment

    A Geek will inspect your problem and decide whether a remote repair session will solve it. If we can help, you will be redirected to the next step.

  • Relax

    Sit back and relax! Your computer will be repaired whilst you go about your daily business (or you are welcome to watch!).